The Battle For A Diverse Menu In Disney Parks

The ABC Commissary is the usual place were I eat for lunch every time we go to Disney Hollywood Studios. It isn’t as crowded, the food is good, and it in the middle of the park, so I can go straight to some attractions. The theming is quite neutral, something my family enjoys, and there are some costume exhibitions from the ABC shows. During the past three or four years, every time we visit, there’s a new menu in place.

In this place, I would love to get spicy shrimp with fish, a great option from the menu. It tasted really good, being a different style of food for a quick service restaurant. My mom enjoyed a great salad during her meals. The next year, this would all be replaced with the usual meals: cheeseburgers, nuggets, and a less-than-desirable salad.

Why would they change it if the plates were so good? Menu changes have been pretty standard for many restaurants within the park, moving to the usual food options after trying a superior, more varied menu. The American food could be good for US-based visitors, but international visitors (like me) want a break from the hamburger, nuggets, french fries, and turkey legs. Yes, I like all of those, but I don’t want to eat them for four days straight.

When Skipper Canteen opened its door in Adventureland, people were surprised about the varied a menu it had. It looks like the chefs were doing their best at improving the variety of options. It even included arepas, a typical food in Venezuela which I was happy to give it a try. Months later, the menu would change once more, with a more reserved menu. Even though it tries to keep the variety and uniqueness, it still tries to give a safer taste. At least they replaced arepas with cachapas, another typical food common in Venezuela and Colombia.

Management at the parks are missing a great opportunity to give guests some unique meals at quick service and table served restaurants, giving priority to more exclusive offerings. And even though this could make sense from a business standpoint, the truth is that most guests aren’t heading to those exclusive offerings. The parks are the forefront of The Walt Disney Company as a whole and it should be treated as such. Even though it is important to make money, they should at least take some risk in food offerings to see how a restaurant can slowly have a great following.

I miss those spicy shrimps from ABC Commissary at Disney Hollywood Studios. I miss the menu from Pecos Bill, which, in my opinion, had the best hamburgers in the resort (even though tacos and nachos are good from the newest menu). We can get variety from quick service restaurants to table restaurants so all guests could enjoy a great meal around the parks.

Author: Rafael Gorrochotegui

Creo en la creatividad como un estilo de vida.